7u999 Terms and Conditions

1Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement between the 7u999 platform and its users. 7u999 is an online betting and casino entertainment platform that provides services to users in Bangladesh.

The definitions of some key terms used in these Terms are as follows:

• "Platform" — The 7u999 website, app, and related services.
• "User" / "Member" — Any person registered on the platform.
• "Account" — A single personal account created in each member's name.
• "Bet" — The amount of money staked by a member to participate in a game or event.
• "Winnings" — The reward or profit received from a successful bet.
• "Bonus" — Additional funds or benefits provided by the platform.

These Terms are written in Bengali and apply according to Bangladesh Standard Time (BST, UTC+6). You will be considered to have accepted these Terms upon your first login to the platform.

2Account Registration

Opening an account at 7u999 is completely free. However, the following conditions must be followed at the time of registration:

• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• Accurate and truthful information must be provided at the time of registration — providing false information will result in account cancellation.
• The account password and login details must be kept completely confidential; sharing them with third parties is prohibited.
• The member is solely responsible for all activities carried out through their account.
• If a password or account details are lost, the support team must be notified immediately.
• Transferring or selling an account to anyone else is strictly prohibited.

7u999 reserves the right to reject any registration at any time without giving a reason.

3Age Verification and Identity Confirmation

7u999 is a platform operated exclusively for adults. The minimum age to use this service is 21 years.

• By opening an account, you confirm that you are at least 21 years of age.
• 7u999 may at any time request a national identity card or other documents for age and identity verification.
• If verification fails or false information is found, the account will be closed immediately.
• Knowingly allowing minors to use an account may be a punishable offence under the law.

4Deposits and Withdrawals

All financial transactions on 7u999 are conducted through a fully secure and encrypted process. The detailed rules for deposits and withdrawals are given below:

• Accepted methods: bKash, Nagad, Rocket, Upay.
• Minimum deposit: ৳300 (for each method).
• Minimum withdrawal: ৳1,000.
• Withdrawal time: Processing is generally completed within 10–45 minutes.
• Deposited funds must come only from the account holder's own registered payment method.
• The account must be fully verified in order to make a withdrawal.
• Additional verification may be required in cases of suspicious financial activity.
• 7u999 follows Anti-Money Laundering (AML) policies; illegal financial transactions are strictly prohibited.
• No interest applies to funds deposited in the account.

There may be some delay in processing withdrawal requests due to technical or security verification reasons. In such situations, our support team will notify you in a timely manner.

5Bonuses and Promotions

7u999 offers various bonuses and promotional offers for its members. Each bonus has its own terms and conditions which must be read in full before accepting.

• Welcome Bonus: 100% bonus on the first deposit, up to ৳5,000. Wagering requirement: 20x.
• Bonus funds and winnings from bonuses must meet the specified wagering requirements before withdrawal.
• Claiming multiple bonuses from the same person, family, address, or device is prohibited.
• If the wagering requirements are not met within the specified time period after accepting a bonus, the bonus will be cancelled.
• VIP membership is divided into three tiers: Bronze — maximum weekly cashback 0.3%; Silver — maximum 0.5%; Gold — maximum 0.8%. It is possible to advance to a higher tier through regular and active participation on the platform.
• 7u999 reserves the right to modify, suspend, or cancel any promotion.
• If bonus abuse is suspected, 7u999 reserves the right to investigate and take the necessary action.

6Betting and Gaming Rules

All betting and gaming activities on 7u999 are conducted under specific rules. The following rules are strictly followed to ensure fair and transparent gaming:

• A bet once confirmed cannot be cancelled, though the rules applicable to the specific game will apply.
• In the case of an incomplete game due to a technical error or system disruption, 7u999 will take appropriate action.
• In the event of a dispute over the result of any game, the 7u999 system log will be considered final.
• Specific rules apply to each event in cricket, football, and other sports betting.
• In slots and live casino games, results are determined according to the individual rules of each game provider.
• In crash games including Aviator (Spribe), if the internet connection is lost, the system will follow the auto-cashout rules.
• The support team can be contacted to set personal gaming limits (daily, weekly, or monthly).

7Prohibited Activities

The following activities are strictly prohibited on 7u999, and committing them may result in immediate account closure and forfeiture of deposited funds:

• Operating multiple accounts or using another person's account.
• Any attempt to abuse the bonus system, cheat, or commit fraud.
• Use of automated software, bots, or any kind of automation tools.
• Any attempt to manipulate game results.
• Any attempt to gain unauthorised access to the platform's servers or systems.
• Money laundering or any other illegal financial activity.
• Harassing, intimidating, or deceiving other users.
• Unauthorised copying or distribution of platform content.
• Operating an account using a false identity.

8Account Suspension and Closure

7u999 reserves the right to temporarily suspend or permanently close any account without notice or with short notice in the following circumstances:

• If any provision of these Terms is violated.
• If sufficient evidence of fraud, deception, or unethical conduct is found.
• If the account is inactive (members will be notified by email in advance in the case of long-term inactivity).
• In accordance with the instructions of legal or regulatory authorities.
• If the user themselves requests account closure.

Upon account closure, if fraud or breach of terms is not proven, the remaining balance will be returned to the member; however, incomplete bonus wagering will be cancelled. Members may also close their account at any time through the support team.

9Privacy and Data Security

7u999 is committed to protecting the privacy of users' personal information. Our full privacy policy is available separately.

• All financial transactions are secured through SSL encryption technology.
• Users' personal information is not sold or disclosed to third parties.
• Information may be provided to regulatory authorities where there is a legal obligation to do so.
• Anonymised user behaviour data may be analysed to improve service quality.
• For more details, please read our Privacy Policy.

10Responsible Gaming

7u999 believes that gaming should be a form of entertainment, not an addiction. We encourage all members to play responsibly.

• Set gaming limits — contact support to restrict the amount of daily, weekly, or monthly deposits.
• A temporary break (Cool-off) or self-exclusion facility is available.
• If you notice signs of financial problems or addiction, seek professional help immediately.
• It is the responsibility of the relevant adult to prevent minors from accessing this platform.

To learn more about responsible gaming, please read our Responsible Gaming page.

11Limitation of Liability

7u999 is not liable for any damages in the following circumstances:

• Problems caused by disruption to the user's internet connection.
• Login details being leaked due to the user's own negligence.
• Force Majeure events — natural disasters, government directives, etc.
• Problems caused by faults in third-party software or service providers.
• Temporary service disruption due to technical reasons.

However, if a user suffers actual financial loss due to 7u999's own technical fault, appropriate remedies will be provided after investigation.

12Changes and Updates to Terms

7u999 reserves the right to change, amend, or update these terms and conditions at any time.

• For significant changes, users will be notified by email or through a notification on the platform.
• Continued use of the platform after changes take effect will be considered acceptance of the new terms and conditions.
• The latest version will always be available on this page.
• If you do not agree with the updated terms, you may request to close your account.

These terms will be interpreted and governed in accordance with the applicable laws of Bangladesh. In the event of any dispute, both parties will first attempt to resolve it through discussion.